Frequently Asked Questions


It depends entirely on what you are looking at. On a Kennydale deck with a lake outlook, glass earns its cost because it preserves the reason you are out there. On an interior stair or a deck facing a fence line, cable gives you the same modern look for less and asks for far less cleaning. We are straight with clients about that.

No. Hand painted detail can be applied selectively, to a handful of feature elements rather than the whole run, which is an affordable way to get a made by hand look on a simple ornamental railing. Full hand painting and gilding across a bespoke piece is the luxury tier, but the technique itself scales to the budget.

Close to the water, yes. Standard stainless grades spot within a few seasons in salt air, and on a minimal railing that corrosion is fully visible since there is no ornament to disguise it. The cost difference is modest against the railing as a whole and it is what keeps the hardware looking new in a decade.

We consider it the correct specification here rather than an upgrade. Standard stainless grades will eventually show spotting in constant lakeside humidity, and on a property where everything else has been specified to last, hardware that looks tired in a few years is a false economy. The difference in cost is small relative to the outcome.

Close to the water, yes. Standard stainless grades will show spotting within a few seasons in constant lakeside humidity, and once it starts it does not reverse. The cost difference is modest against the railing as a whole, and it is the difference between hardware that still looks new in a decade and hardware that does not.

No. The shop and showroom are both here in Kent, so local jobs carry no travel charge, and we can usually come out to measure quickly and return easily if anything needs fine tuning after installation.

No travel charge on Kent jobs, since our shop and showroom are right here. Being local also means we can usually come measure quickly, fabricate up the road, and come back easily to fine-tune the automation or add a matching section later.

No. The shop and showroom are both here in Kent, so local jobs carry no travel charge. Being minutes away also means we can measure quickly and come back easily if anything needs fine tuning after installation.

No. The shop and showroom are both here in Kent, so local jobs carry no travel charge, and we can usually come out to measure quickly and return easily to adjust cable tension or fine tune anything after installation.

No travel charge on Kent jobs, since our shop and showroom are right here. Being local also means we can usually come measure quickly, fabricate up the road, and come back easily to adjust the door or add a matching piece later.